Need Help?
Our support team at ID Resources LLC is ready to assist you with any questions, account issues, or technical problems.
[email protected]We typically respond within 1 business day.
App Features
Field Tickets
Digital field ticket creation and management for job sites.
Job Safety Analysis
AI-generated JSA documents for oilfield and construction work.
Guardian Vision
AI-powered photo analysis for on-site hazard identification.
Hazard ID
Document and track workplace hazards in real time.
Incident Reports
Structured incident reporting for supervisors and safety teams.
Inspections
Equipment and vehicle inspection checklists for compliance.
Frequently Asked Questions
How do I log in to Guardian AI?
Use the email address and password provided by your supervisor or company administrator. If you have not received login credentials, contact your supervisor or email us at [email protected].
I forgot my password. How do I reset it?
On the login screen, tap "Forgot Password" and enter your email address. You'll receive a reset link. If you don't see it, check your spam folder. Still having trouble? Email us and we'll help.
My field ticket didn't save. What do I do?
Make sure you have an active internet connection when saving. Guardian AI requires connectivity to save data to the cloud. If the problem continues, email us with details about your device and what happened.
Guardian Vision isn't analyzing my photo. What's wrong?
Check that you've granted the app permission to access your camera and photo library in your device settings. Also confirm you have an active internet connection. Photos are sent to our AI service for analysis and require connectivity.
How do I request Guardian AI for my company?
Guardian AI is available to oilfield and construction companies in Texas. Email us at [email protected] to schedule a demo or discuss onboarding your team.
Where is my data stored?
All data is stored securely using Google Firebase infrastructure. For full details on h